During the course, students will acquire the necessary combination of knowledge to interpret problems and processes that characterise the context in which public administrations operate and play a key role in their solution and efficiency. Teaching will be delivered in a blended format, in order to encourage the widest possible participation in classroom activities, without sacrificing the advantages of face-to-face interaction with teaching staff and classmates. Teaching is focused on developing analytical thinking, problem-solving skills and the ability to work on projects and in teams. The training programme offers the opportunity to participate in workshops, internships and thesis work under agreements signed with public administrations.